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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Norberto Villegas

March 31, 2025

5  out of  5
rating by Norberto Villegas
"Fue genial el servicio! Me ayudó Melissa, muy amable y todas mi dudas me ayudó muy bien, sobre todo porque mi inglés no es muy bueno y ella me ayudó que habla español! Muchas gracias y si tuviera que recomendar el servicio de alguien, fuera de melissa"
We responded:
"We’re honored by your positive feedback! "
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Eva Torres

March 31, 2025

5  out of  5
rating by Eva Torres
"Highly satisfied with the great customer I received at State Farm. My agent Bretli Rubio was very helpful, professional, and her knowledge made it easy to select the coverage I was looking for. I highly recommend her!"
We responded:
"We truly appreciate your 5-star review! It’s wonderful to have such supportive customers in our community. Thank you for being a part of it!"
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Thania Torres

March 31, 2025

5  out of  5
rating by Thania Torres
"I recently had an outstanding experience with State Farm. From the moment I reached out, their team was professional, knowledgeable, and incredibly helpful. Bretli took the time to understand my needs and provided me with the perfect coverage options. I truly appreciate their attention to detail and excellent customer service. I highly recommend them to anyone looking for reliable, trustworthy insurance!"
We responded:
"Thank you for your glowing 5-star review! Our team works hard to ensure every customer has a great experience, and your feedback means so much to us!"
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Lily Torres

March 31, 2025

5  out of  5
rating by Lily Torres
"I recently worked with Bretli Rubio to secure insurance for my car, and I couldn’t be more pleased with the experience. From the moment I reached out, Bretli was incredibly professional, attentive, and patient in explaining all the details of different coverage options. She took the time to understand my specific needs and made sure I got the best possible rates. Overall great service, highly recommend!!"
We responded:
"Thank you for the wonderful 5-star review! We truly appreciate your support!"
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Julissa J

March 31, 2025

5  out of  5
rating by Julissa J
"I wanted to switch my insurance over to State Farm, my lovely agent Bretli was so helpful making this transition as smooth as possible. She was able to get me the best rates for my policy! I am extremely satisfied with my customer experience and service, highly recommended!"
We responded:
"Thank you for taking the time to share your thoughts! We appreciate your review!"
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Myra Davila

March 30, 2025

5  out of  5
rating by Myra Davila
"Great experience gettijg insurance with Bretli. Answered all my questions and had a quote for me quickly."
We responded:
"Thank you for the fantastic review! We're glad you enjoyed your experience. We look forward to seeing you again soon!"
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Sol

March 30, 2025

5  out of  5
rating by Sol
"Highly Recommend you do your insurance with Bretli. She was very helpful and kind with providing my insurance."
We responded:
"Thank you for your amazing 5-star review! Your feedback helps us continue to provide the best service possible. We're grateful for your support!"
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Geraldine Marquez - Miranda

March 29, 2025

5  out of  5
rating by Geraldine Marquez - Miranda
"Outstanding customer service from Alma, she was very helpful and knowledgeable. She guided me and provided all the information I needed to decide on State Farm after being with my old insurance for over 3 years. Will definitely be recommending her to my family."
We responded:
"We sincerely appreciate your kind words and 5-star rating! Thank you for taking the time to share your experience with us."
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Natalie Ramos

March 28, 2025

5  out of  5
rating by Natalie Ramos
"muy excelente servicio!"
We responded:
"Thank you for your 5-star review! "
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Oscar Enriquez

March 28, 2025

5  out of  5
rating by Oscar Enriquez
"I had an amazing experience thanks to Melissa she has been very helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cindy Gonzalez

February 21, 2025

5  out of  5
rating by Cindy Gonzalez
"Amazing service! Very helpful and kind"
We responded:
"Thank you for the fantastic review!"
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derka blues

February 20, 2025

5  out of  5
rating by derka blues
"After doing so much research trying to find a good insurance that will fit all my needs, I’m thankful I came across this State Farm. My agent Kassandra was so professional & patient explaining all of my concerns while being transparent in helping choose the best policy for me! I definitely recommend this insurance spot if you’re looking for honesty & transparency with great rates!"
We responded:
" Our team works hard to create a welcoming atmosphere and provide top-notch service. Thank you for the review!"
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JOSHUA MIRANDA

February 18, 2025

5  out of  5
rating by JOSHUA MIRANDA
"Current State Farm customer. Always a pleasant experience with them whenever I need help with any questions. Kassandra is usually the one that helps me out. Outstanding service…"
We responded:
"We're thrilled to hear that you loved your experience at our agency and that you are happy with the service we provided!"
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David Parada

February 7, 2025

1  out of  5
rating by David Parada
"Really disappointed, I became customer, I'm not happy, every time, they call is to increase the monthly, payment After Automatic payment. After adding, multiple vehicles, After paying on time.. After every renew of the policy They charge more and more .. They play whit the cover of the policy to cover less .. And less ... now I understand why !!!! They always ask ...we con check your coverage!!! To modify and cover less and lower your payment...total bs Totally not happy, Stay away directly"
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. We did attempt to set a meeting with you to discuss this further and understand how we can make things right. Your satisfaction is very important to us, and we would appreciate the opportunity to resolve this matter. Please feel free to contact us directly at (562)923-6793. We hope to hear from you soon and thank you again for your feedback."
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VANESSA MARIN

January 29, 2025

5  out of  5
rating by VANESSA MARIN
"Krystal was nice and gave me a great price for car insurance"
We responded:
"Thank you for your review, our team appreciates it!"
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Manuel Rodriguez

January 27, 2025

5  out of  5
rating by Manuel Rodriguez
"Bretli at this location has been attentive."
We responded:
"Thank you for your 5-star review, I will be sure to let Bretli know to keep up the great work!"
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Miguel Martinez-Cruz

January 14, 2025

5  out of  5
rating by Miguel Martinez-Cruz
"Krystal Romero has been amazing! Customer service is top tier!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. "
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J Perez

December 10, 2024

5  out of  5
rating by J Perez
"Krystal was extremely helpful with helping me find the best policy for my daughter and I. She was able to help find the best and affordable rates for my family. Thank you!"
We responded:
"We'll be sure to share this with Krystal. Thanks so much! We appreciate your business. "
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erwin tafoya

September 13, 2024

5  out of  5
rating by erwin tafoya
"I had a great experience dealing with this office, especially with representative Yosi. Yosi was very kind and helpful. I got a great deal on my life insurance and I am happy to be apart of the of the State Farm family. Thank you and Keep up the good work."
We responded:
"Thank you so much for recognizing our team. I'll be sure to share your comments with Yosi. We are so glad we were able to assist you with your life insurance needs. Please reach out if you need anything. We truly appreciate your business. Pablo Sanchez, State Farm Insurance "
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Julio Ramirez

September 12, 2024

5  out of  5
rating by Julio Ramirez
"With insurance being at an all time high in California. Kassandra really helped me get a really low rate. A rate that is reasonable for full coverage on a brand new car. Anyone looking to purchase and invest in insurance should look for Kassandra. Thank you to the branch and her!"
We responded:
"Thank you for the 5-star review! I will be sure to share this awesome review with Kassandra."
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Celina Bee

September 12, 2024

5  out of  5
rating by Celina Bee
"Kassandra was so nice and patient with me. I recommend her to all my friends and family because she truly is the best! I was very happy with her service and I felt comfortable sharing my needs with her."
We responded:
"Thank you for the feedback!"
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Rob Cortez

June 17, 2024

5  out of  5
rating by Rob Cortez
"Very friendly staff !"
We responded:
"Thank you for the 5- Star review! We really appreciate your business!"
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Delusional Thoughts

June 17, 2024

1  out of  5
rating by Delusional Thoughts
"This place is the worst to get insurance from. This place will waste your time, they will give you false information, steal your money & when it comes down to fixing your bill nothing will be fix. A lot of issues happen at this location that I am very upset. Keep in mind I just got this insurance for only 3 months this year. Pablo (the owner) isn’t the best person to resolve issue correctly. In fact he made it more worse than it is. Bretli also doesn’t help you correctly. She just stole my money with a false promise that she had told me. Stay away from this place"
We responded:
"Dear Delusional Thoughts, We are sorry to hear about your disappointing experience with our insurance services. We take customer feedback seriously and appreciate you bringing this matter to our attention. We would like to investigate your concerns further to better understand the issues you faced. Could you please provide us with more details about your specific situation, such as policy information or any interactions you had with our team? This will help us address your concerns more effectively. We value your feedback and would like to make things right. Please call our office at (562)923-6793, so that we can address your concerns personally and resolve this matter to your satisfaction."
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Iliana Joaquin

June 7, 2024

5  out of  5
rating by Iliana Joaquin
"Excellent customer service from Melissa."
We responded:
"Thank you for the great feedback!"
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Jessica Lizzarraga

June 7, 2024

5  out of  5
rating by Jessica Lizzarraga
"great company and great costumer service from melissa helped with all my needs and concerns"
We responded:
"Thank you for you letting us know your experience with Melissa. "